Last updated: June 19, 2026
frostbite-ram is committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of individuals in the European Economic Area and the United Kingdom. This page outlines how we meet our obligations under GDPR.
For the purposes of GDPR, the data controller is:
frostbite-ram
42 Riverside Gardens
Richmond upon Thames
Greater London, TW9 3LH
United Kingdom
Email: [email protected]
Under GDPR, you have the following rights regarding your personal data:
You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a commonly used electronic format.
If your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.
Also known as the "right to be forgotten," you can request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purpose it was collected.
You have the right to request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates GDPR.
We process personal data only when we have a lawful basis to do so:
We only collect and process personal data that is necessary for the specific purposes we have identified. We do not collect excessive or irrelevant information.
We take reasonable steps to ensure that the personal data we hold is accurate and up to date. You can help us maintain accuracy by informing us of any changes to your personal information.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, we securely delete or anonymize the data.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
We primarily process data within the United Kingdom. If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the appropriate supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.
To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended by two additional months in complex cases.
When submitting a request, please provide sufficient information to allow us to verify your identity and locate your data. We may request additional information if necessary.
Important: We will not charge a fee for processing your request unless it is manifestly unfounded or excessive, in which case we may charge a reasonable fee or refuse to act on the request.
If you have questions about our GDPR compliance or wish to exercise your rights, please contact us:
Email: [email protected]
Address: 42 Riverside Gardens, Richmond upon Thames, Greater London, TW9 3LH, United Kingdom
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK:
Website: www.ico.org.uk
Telephone: 0303 123 1113